You can return any item that does not give you full satisfaction within 14 days after delivery.
The product must have its label intact and be returned in its original packaging. The products will be exchanged or refunded if they are returned unused and unwashed.
The following cannot be returned or exchanged:
- damaged, soiled, worn or repaired items,
- incomplete items (missing instructions and/or accessories),
- items not in their original packaging.
In case of return, the parcel processing and shipping costs will be borne by Louis Le Sec.
You should receive your refund within 30 days after the goods are returned to stock. However, refunds are usually made faster.
To return an item, please log onto your account, select "History and details of my orders" and then click the product return button.
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